Privacy Policy – Manthan App

How we collect, use, and protect your information.

Manthan (“we”, “our”, “the platform”) is an educational assessment application designed to support teacher competency evaluation, subject-knowledge assessments, and related academic processes under authorized educational bodies. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use the Manthan App.

By using the app, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following data provided by education authorities or by you during login:

  • Full Name
  • Mobile Number (for OTP login)
  • Email ID (if provided)
  • School Name & UDISE Code
  • District/Block/Cluster details
  • Role (e.g., Teacher, Administrator, Evaluator)

1.2 Assessment & Usage Data

During the use of the app, we collect:

  • Assessment responses and scores
  • Timestamps and interaction patterns
  • Device information (OS, model, IP address)
  • Application logs, crash reports, and feature usage data

This helps maintain academic integrity and improve system performance.

1.3 Automatically Collected Data

We may collect limited analytics for:

  • App performance
  • Login patterns
  • Network reliability
  • Security monitoring

No information is collected for advertising or marketing.

2. How We Use Your Information

Your data is used strictly for educational and administrative purposes, including:

  • Conducting subject knowledge assessments
  • Generating teacher performance reports
  • Supporting DIETs, DPOs, and Samagra Shiksha in monitoring
  • Improving training and learning outcomes
  • Technical support and troubleshooting
  • Research, analytics, and system enhancement

Your information will never be sold or used for commercial advertising.

3. Data Sharing & Disclosure

3.1 With Authorized Educational Authorities

Data may be shared with:

  • Samagra Shiksha
  • SCERT
  • DIETs
  • District/Block/Cluster-level officials
  • Other government-approved bodies involved in teacher evaluation

Only for administrative and monitoring purposes.

3.2 With Technical Service Providers

We may share limited data with contracted development partners for:

  • Server management
  • Technical support
  • Data processing
  • Application improvement

All partners are bound by confidentiality obligations.

3.3 Legal Compliance

We may disclose information if required by:

  • Law, regulation, or court order
  • Government directives
  • Investigation of fraud, misuse, or security violations

4. Data Security

We employ industry-standard measures to protect your data, including:

  • Encrypted data transmission
  • Secure servers
  • Access control and monitoring
  • Regular audits and vulnerability checks

However, no digital platform can guarantee absolute security.

5. Data Retention

We retain user and assessment data for:

  • The duration of the project
  • Any legally mandated period
  • Research, audit, or reporting requirements of the education department

Data may be archived but not deleted unless formally approved by the responsible authority.

6. Your Rights

Depending on your state policies, you may request through your district/DIET office:

  • Correction of inaccurate information
  • Access to your assessment history
  • Clarification on how your data is used
  • Reporting unauthorized access or misuse

Direct deletion requests may not be supported due to government audit requirements.

7. Children’s Privacy

The Manthan App is not intended for children. It is used exclusively by teachers and authorized education officials.

8. Cookies & Tracking Technologies

The app does not use advertising cookies. Minimal tracking may occur solely for:

  • Security
  • Session management
  • Performance analysis

No third-party advertisers are involved.

9. Third-Party Links

The app generally does not contain external links. If any are provided (e.g., help pages), we are not responsible for external website policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the app, and continued use constitutes acceptance of the revised policy.

11. Contact & Support

For concerns, corrections, or official communication, please contact the designated channels shared by the project team.

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